Alamance County
Public Libraries

Check Your Library Account from computers outside the library 

(View this document with screen shots in Word format)

Available Features

Any computer with an Internet connection located outside the library can be used to access the Alamance County Public Libraries Online Catalog or PAC to browse the catalog, place items on hold, review your account and renew items online.

To place holds or review your account online, you need a personal identification number or PIN.  Stop by the Library to select your PIN and begin using this service.  A valid Alamance County Public Libraries card and verification of identity are necessary when registering for a PIN. 

Using your library card number and PIN, you can:

• Reserve items online through the PAC (Public Access Catalog)
• Review your account and see items you have checked out, items you have on hold and any fines you may owe;
• Renew items online;
• See your position in line for items you have on hold.

You should keep your PIN a secret.  No record of your PIN will be kept at the Library.   

You should always close the browser when you are finished viewing your account.  This reduces the opportunity for another person to access your information. 

Instructions for Account Access

From any computer with Internet access that is located outside the library, go to the Alamance County Public Libraries catalog website:  http://catalog.alamancelibraries.org

• Scroll to the bottom of the page

• Click the button that says:  Access Your Library Account
• Enter your Alamance County Public Libraries library card number and PIN
• Click the Submit Request button

Information Available on Your Account

• Personal information
• Change PIN, address, telephone number or email address (If you change your address or telephone number, library staff will be notified to confirm this information with you at your next library visit.) 
• All items currently checked out on your account
• Due date of all items checked out
• Option to renew items checked out
• Items that have been previously renewed, or have holds placed on them cannot be renewed.  Videocassettes and DVDs cannot be renewed.
• List of fees owed
• List of titles you have on hold
• Option to cancel holds
• Lists (bibliographies) created and saved from previous catalog searches

Placing Holds through the PAC

• Locate the title in the PAC that you wish to place on hold. 
• Click on the Place Hold button, found to the left of the title on the search results page or the Hold Request button found at the top of the page for the title selected
• Check to see if copies of the title are available and at which library locations.
• Enter your Alamance County Public Libraries library card number and your PIN in the proper boxes. 
• Select the library location where you would like to pick up the material.
• Click the Submit Request button
• Note if the request has been approved, the date the hold request will expire and that the library will inform you when the material is ready for pickup
• Your library account must be in good standing in order to place a hold (no long overdues or fines in excess of $5.00, etc.)
• Certain materials are not available for holds to be placed on them